Welcome to Dokan Online Shopping

Dokan Online's Refund Policy

 RETURN AND REFUND POLICY

If any purchased you have made through "Dokan onlineshopping" have defective, damaged ,  incomplete or incorrect and  you are not satisfy with our service then we are always there for you assistance. you can return the product and get a full refund or exchange the product for another. But you have to consider following condition for returns:

1.You have 21 calender days in order to return the product from the date of purchase.

2.The product mustn't have been used.

3.The product must includes the original tags,user manual and accessries.​​​​​​

4. For shipping product you can  mail out 21 days from the original order.

5.Sometimes cheaper  rate are available on our website for specific product in that case we can not accept the return and refund.

6. once we receive your item, we will inspect it and notify you that we have received your returned item.

7. If your return is approved, we  will intiate a refund to you by original methods of payment.

8.You will be responsible for paying for your own shipping costs for returning your item.

9. For more about how to return your item to us you can contact in our customer service.

Changes to this agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this, please contact us filling this contact form